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For these situations, your small business may well give a little promotion so the customer can have a discount the next time they shop at your shop. It‘s not the refund The shopper is looking for, but it surely’s much better than leaving them empty-handed. I’m sorry if our conversation hasn’t been very clear adequate in this regard and hop

Empathy is The true secret to pleasing disappointed prospects and decreasing the probabilities they‘ll go away you for just a competitor.  I've contacted our accounting Office to look into this issue in your case. A refund has long been issued, but it may well just take a couple of days in your lender to process the cash. Customer satisfaction